Bruce Oliver Consulting

  TERMS OF SERVICE

4-22-2020

Welcome to Bruce Oliver Consulting (“Bruce Oliver Consulting” “We”) Terms of Service (the “Terms”). We offer custom animated videos using third party software. This includes our writing scripts and using VoiceOver professionals and along with a selection of synthetic voices. Anyone who engages and requests doing business with us becomes a “Client”, “You”.  Our design team loves to work with our clients to produce custom animated videos. Our service is designed to give you complete ownership of the video files created and the content you contribute to create the video files.

Please read these Terms carefully because they govern your use of our design services at engagingvideos.biz (the “Site”) and the services and products available at or through the website. If you have any questions, contact us at bruce@engagingvideos.biz. To make these Terms easier to read, the Site, and our products and services and are collectively called the “Services.”

Agreement to Terms
By accessing our website and using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, it’s simple: do not use the Services.

Changes to Terms or Services
We reserve the right to modify the Terms and our Services at any time, in our sole discretion. It is your responsibility to come back often to check for updates for terms of services. While we are not required to provide notice we will post a notice to changes on our website. It’s important that you review the Terms whenever we modify them because continuing to use the Services after we have posted modified Terms on the Site indicates to us that you agree to be bound by the modified Terms. The date of last revision will be shown at the top of this page. If you don’t agree to be bound by the modified Terms, then please discontinue use of the Services immediately. Because our Services are evolving over time we may change or discontinue all or any part of the Services, at any time and without notice to you, at our sole discretion.

Completing Online Forms
In order to use our Services, you need to complete one or more online forms and doing so you become a “Client” and represent that you are eighteen (18) years or older and are not barred from using the Services under applicable law.

We reserve the right to suspend or terminate your Client status if any information provided during the registration process or thereafter proves to be inaccurate, false or misleading that violates Our Terms. 

No Log In Account 
You do not create an “Account” and do not “Log In” to use our services and be recognized as a “Client”. By completing forms and clicking the submit button you become a “Client”. You are responsible for all information you provide on our forms. Your data is collected for internal Office Use only. Your data is not stored on our servers in data bases. We do not sell client information and data to outside sources for marketing or any other purposes. We do reserve the right as a company to forward your information to a new buyer providing that the new buyer purchases Bruce Oliver Consulting.

Payment Terms
Bruce Oliver Consulting offers Services under several different plans to suit your needs. In order to purchase our services and become a client, you will need a valid credit card. For more information about how we handle credit card and other personally identifying and sensitive personal information you may provide us, please read our Privacy Policy at https://engagingvideos.biz/privacy_policy.html

You make payments to Bruce Oliver Consulting via safe and secure PayPal Inc. payment processing service. Generally you will make a one-time payment to “Us” and when the service is completed, you receive an email link to our “Sign-Off” form. Once we receive your “Sign-Off” form we will email you the completed project or use a third party service for you to download your video. 

From time to time, we may offer a third party subscription service for streaming and viewing (playing) your completed video(s). Clients will be billed monthly starting on the day you sign up for streaming services and then every thirty days thereafter. Each bill paid ensures your access to portions of the Services that require payment for the next month. There are no refunds or credits on all video design purchases and streaming subscription services. We treat everyone equally, so no exceptions will be made.

We will not be held liable for any and all losses that occur during the use of third party services. If you exceed your subscription plan’s limits (e.g. more people have streamed your video(s) than allotted, your access may be restricted and you will need to upgrade to the next available plan.

If your billing method expires or changes, and you do not edit or update your billing information or cancel, we or the third party vendor will send you a single courtesy notice regarding billing information discrepancies. If you fail to provide updated billing information more than three (3) days after notice is sent, Bruce Oliver Consulting reserves the right to disable and terminate your service. You authorize us to continue billing during this notice period, and you will remain responsible for any uncollected amounts.

Video Files Created
Our services generate video files by using third party software. Choosing a voiceOver 
personality from our site is strictly “Optional”.  After collecting data you submitted, we send you a custom script (text) for your approval. Once we receive your approval, audio files are created by your using one of our professional VoiceOver personalities or by your selecting one of the AI (Artificial Intelligence) synthetic voices found on our website. Synthetic voices are created and provided by NoteVibes. The synthetic voices themselves are proprietary of NoteVibes, however, the completed Video Files (in MP4 format) are provided to you for your own use. Commercial use is allowed provided you are in compliance with these terms including payment obligations. For clarity, You retain ownership of the Video files with a non-exclusive limited license to the embedded synthetic voice technology.

Feedback
We welcome feedback, comments and suggestions for improvements to the Services. You can submit feedback by emailing us at bruce@engagingvideos.biz. You grant to Us a non-exclusive, worldwide, perpetual, irrevocable, fully-paid, royalty-free, sublicensable and transferable license under any and all intellectual property rights that you own or control to use, copy, modify, create derivative works based upon and otherwise exploit the feedback for any purpose.

Privacy Policy
Your privacy is important to us. Please review our Privacy Policy for information about the data we may collect and use. Our Privacy Policy is incorporated into these Terms, and is available at https://engagingvideos.biz/privacy_policy.html.

User Content and Ownership
For purposes of these Terms, “User Content” means text, graphics, images, music, software, audio, video, works of authorship of any kind, and information or other materials that are posted, generated, provided or otherwise made available by you. You are solely responsible for the User Content that you supply our Services, including its legality, reliability, and appropriateness.

You represent and warrant to us:
1. Your User Content (i.e. images, text for the script, videos, audio files) is yours (you own it) or you have the right to use it and to grant Us the limited rights and license as provided in these Terms;

2. Your supplying User Content on or through the Services does not violate the privacy rights, publicity rights, copyrights, contract rights, consent rights or any other rights of any person. Bruce Oliver Consulting does not pre-screen User Content, but we do have the right (but not the obligation) in our sole discretion, to refuse or to remove any User Content that is available via the Service. Bruce Oliver Consulting will have no obligation to provide a refund of any amounts previously paid by any user.

We claim no intellectual property rights over the material or content you provide to Our Service. Your Content remain yours. Bruce Oliver Consulting does not claim any ownership rights in any User Content that you make available through the Services and nothing in these Terms will be deemed to restrict any rights that you may have to use and exploit your own Content. However, you grant Us a limited non-exclusive, non-transferable, non-sublicensable, worldwide license to use any User Content submitted by you to improve our services, troubleshoot matters, and general data analytics. We will not use such content for promotional purposes without contacting you our valuable Client and receiving your consent first. This would include your video being added to our Client Video Directory. 

Testimonials
We appreciate our clients’ excitement about the work we have completed on their behalf. Testimonials is a way to validate our service and also let other prospective clients hear from real satisfied users. Thank you to all clients who voluntarily supply testimonials.

Any and all Testimonials are freely given by you, our client. If you do not wish to provide Testimonials simply do not forward them to our Service. This is “Optional”.  By providing your testimonial information to us you automatically grant Our Service permission to use as needed on our Website, Marketing products (also printed media), Social Media and other communication sources we deem necessary.

User Conduct
We do expect that any time you are using the Services, you agree NOT to:

* use language or transmit User Content through the Services that may be considered offensive or profane. This includes profanity and offensive images, or other media containing obscene, sexually explicit, or excessively violent content.

* harass or threaten other Users through the Services. Harassing behavior and language includes insults, ethnic and homophobic slurs, defamatory statements, invasive statements that may infringe on a User’s privacy, or the transmission or sharing of any content that may cause another user to experience ridicule, threat or discomfort.

* submit content or material through the Services that violates a third party’s proprietary rights, including privacy and publicity rights, or that otherwise violates any applicable law;

* publish falsehoods or misrepresentations that could damage Us, Our Users or any third party;

* publish through the Services, any private information of someone (like their address or phone number) without their permission;

* submit material through the Services that is unlawful, non-consensual, obscene, defamatory, libelous, threatening, pornographic, harassing, hateful, racially or ethnically offensive, or encourages conduct that would be considered a criminal offense, give rise to civil liability, violate any law, or is otherwise inappropriate; or

* impersonate another person or represent yourself or your site as affiliated with Us, or Our staff;

This list is an example and is not intended to be complete or exhaustive. Bruce Oliver Consulting does not pre-screen Content, and we don’t have an obligation to monitor the way you use your new video. We do, however, reserve the right to do so for the purpose of operating the Services, to ensure your compliance with these Terms, or to comply with applicable law or the order or requirement of a court, administrative agency or other governmental body. We reserve the right, at any time and without prior notice, to remove or disable access to your video or any Content that we consider, in our sole discretion, to be in violation of these Terms or otherwise harmful to the Services.

You are responsible for the places you send your video content to once we have completed production. We are not responsible or liable for the removal or deletion of (or the failure to remove or delete) any of the Content and videos created by us, nor are we responsible for any harm, including monetary loss or damage.

EngagingVideos.Biz Content
Subject to your compliance with these Terms, Bruce Oliver Consulting grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and view our content (“Bruce Oliver Consulting Content”) solely in connection with your permitted use of our products. For the purposes of these Terms, Bruce Oliver Consulting Content shall include all text, graphics, images, site and screen layouts, arrangements and themes, music, software, audio, video, works of authorship by Us or Our affiliates of any kind, and information or other materials that are posted or generated by Bruce Oliver Consulting or Our affiliates.

You have the right to view and access Bruce Oliver Consulting Content. At no time is any User permitted to: (i) transfer, sublicense, sell, lease, lend, rent or otherwise distribute Bruce Oliver Consulting Content or the Services to any third party; (ii) decompile, reverse-engineer, disassemble, or create derivative works of the Services or any Bruce Oliver Consulting Content; or (iii) use the Services or Bruce Oliver Consulting Content in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these Terms. You acknowledge sole responsibility for and assume all risk arising from your use or reliance of any Bruce Oliver Consulting Content.

Intellectual Property
The Services contain material that is protected by United States and international copyright, trademark and other proprietary information, including, but not limited to, audio, video, graphic, photographic and text information and all Bruce Oliver Consulting Content. Bruce Oliver Consulting and any of its licensors exclusively own all right, title and interest in and to the Services and Bruce Oliver Consulting Content, including all associated intellectual property rights. You acknowledge that the Services and Bruce Oliver Consulting Content are protected by copyright, trademark, and other laws of the United States and foreign countries. You agree not to remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Services and Bruce Oliver Consulting Content. Further You may not modify, distribute, publish, transmit, publicly display, publicly perform, participate in the transfer or sale, create derivative works or in any way exploit any of the Bruce Oliver Consulting Content, in whole or in part. Any violation of these restrictions may result in intellectual property infringement that may subject you to civil and/or criminal penalties. You will be solely liable for any damage resulting from any infringement of copyrights, trademarks, proprietary rights or any other harm resulting from a submission of information protected by intellectual property rights in a third party, if such submission is made without express permission of the intellectual property rights holder.
  
MCA/Copyright Policy
Bruce Oliver Consulting respects copyright law and expects its Users to do the same. It is our policy to terminate in appropriate circumstances the Accounts of Users who repeatedly infringe the rights of copyright holders.

The Digital Millennium Copyright Act of 1998 (the "DMCA") provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe in good faith that Content infringes your copyright, you (or your agent) may send us a notice requesting that the Content be removed or access to it blocked. Federal law requires that your notification include the following information: (i) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (ii) identification of the copyrighted work claimed to have been infringed or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site; (iii) identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit us to locate the material; (iv) information reasonably sufficient to permit Us to contact you, such as an address, telephone number, and, if available, an electronic mail; (v) a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (vi) a statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

The notification must be sent to:
Bruce Oliver Consulting
Attn: Legal Department
P.O. Box 540185
Grand Prairie, TX 75054

We provide the above contact information for purposes of the DMCA only and reserve the right to respond only to correspondence that is relevant to this purpose.

Links and Advertisements of Third Party Websites or Resources
The Services may contain links to or advertisements of third-party websites (that are not affiliated with you or other Users) or resources. We are not responsible for the content, products or services on or available from those advertisements, websites, resources or links displayed on such sites. You acknowledge sole responsibility for and assume all risk arising from, your use of any third-party websites or resources.

Indemnity
You agree to defend, indemnify and hold harmless Bruce Oliver Consulting or its officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, or expenses (including but not limited to attorneys’ fees), to the extent allowed by applicable law, that arise from or are caused by: (i) your use of and access to the Services; (ii) your violation of these Terms; (iii) your violation of any third party right, including without limitation any copyright, property, moral or privacy right; or (iv) any claim that your Content caused damage to any third party. This section shall survive these Terms and your use and termination of the Services.

Termination
We may terminate your access to and use of the Services, at our sole discretion, at any time and without notice to you. You may also cancel your service by emailing bruce@engagingvideos.biz, giving us at least thirty (30) days notice prior to your intended termination date. If We terminate your access to the Services, and you have not violated these Terms, you may be eligible for a proration of the amount of your current billing cycle.

Upon any termination, discontinuation or cancellation of Services, all provisions of these Terms which by their nature should survive will survive, including, without limitation, ownership provisions, indemnification, warranty disclaimers, limitations of liability, and dispute resolution provisions.

Warranty Disclaimers
THE SERVICES AND CONTENT ARE PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, WE EXPLICITLY DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE MAKE NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS. WE MAKE NO WARRANTY REGARDING THE QUALITY, ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS OR RELIABILITY OF ANY CONTENT.

Limitation of Liabilities
NEITHER BRUCE OLIVER CONSULTING NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SERVICES OR CONTENT WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR GOODWILL, SERVICE INTERRUPTION, MOBILE DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE SERVICES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT BRUCE OLIVER CONSULTING HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

IN NO EVENT WILL BRUCE OLIVER CONSULTING’S TOTAL LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES OR CONTENT EXCEED THE AMOUNTS YOU HAVE PAID TO BRUCE OLIVER CONSULTING FOR USE OF THE SERVICES DURING THE TWELVE (12) MONTHS PRIOR TO THE CAUSE OF ACTION, OR ONE HUNDRED DOLLARS ($100), IF YOU HAVE NOT HAD ANY PAYMENT OBLIGATIONS TO BRUCE OLIVER CONSULTING AS APPLICABLE.

Dispute Resolution
We prefer to resolve things amiably when possible therefore, you agree to the following dispute resolution policy in connection with any potential claims or disputes arising from your use of the Application. Start by notifying us of your dispute by sending a notice to bruce@engagingvideos.biz.

1. Mediation: Parties to a dispute concerning the Terms, the Privacy Policy, or the use of the Services will attempt to informally negotiate a potential settlement or resolution to the dispute through the use of mediation.

2. Arbitration: In the event that informal negotiations are unsuccessful, the parties agree to follow the arbitration procedures set forth by the North Texas Dispute Resolution Services (NTDRS) to resolve the dispute.

Terms of Service Any dispute will be governed by the laws of the State of Texas.
Venue for any arbritation shall be in Dallas County. Any claims to damages cannot exceed the amount paid to us.

3. Binding Arbitration: If for any reason arbitration is unsuccessful or unavailable to the parties, parties agree to submit to binding arbitration in the each of us is responsible for paying our own filing, administrative and arbitrator fees. Judgment on the arbitration award may be entered in any court having jurisdiction thereof.

Miscellaneous
These Terms constitute the entire and exclusive understanding and agreement between Bruce Oliver Consulting. These Terms supersede and replace any and all prior oral or written understandings or agreements between us. If for any reason a court of competent jurisdiction finds any provision of these Terms invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the other provisions of these Terms will remain in full force and effect.

You may not assign or transfer these Terms, by operation of law or otherwise, without Our prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and of no effect.

Any notices or other communications provided by Bruce Oliver Consulting under these Terms, including those regarding modifications to these Terms, will be given by Us (i) via email; or (ii) by posting to the Services. For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted.

Bruce Oliver Consulting failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Bruce Oliver Consulting. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise.

Questions & contact information
If you have any questions regarding these Terms, please email us at bruce@engagingvideos.biz.